Operations Manager

As an Operations Manager at Ralph Lauren in Manhasset, you will be directly responsible for ensuring the smooth running of the administrative and operational areas of the store. You will provide an exemplary customer experience by maintaining efficient and effective support in all store operations functions as needed, including shipping/receiving, stock room, cash office, repairs, and operational administrative duties.

• Ensure the business is run effectively and company initiatives are executed in a timely manner.
• Manage store areas such as stock room, inventory, call center, alterations, and celebrity loans.
• Control all budgets and store controllable expenses, ensuring expenses align with the budget.
• Liaise with corporate finance offices to coordinate expense issues.
• Negotiate contracts with vendors and process bills for payment.
• Maintain and develop inventory controls to ensure accuracy and integrity.
• Assess store’s interior and exterior, addressing repair, presentation, and safety issues.
• Lead teams in delivering a customer-obsessed, elevated brand experience.
• Drive operational efficiencies to support selling ceremonies.

• 3+ years of relevant work experience preferred.
• Strong computer skills in Word, Excel, PowerPoint, Workday, and Outlook.
• Ability to maneuver around the sales floor and stock/dressing room.
• Ability to develop effective relationships and motivate individuals towards profitability objectives.
• Strong project management experience preferred.
• Strong communication and interpersonal skills.