Outlet Keyholder - Selling - Sawgrass Mills

Summary

The Keyholder supports sales and store efficiency by engaging customers, providing service, and assisting with merchandising and operational tasks. The role also helps ensure opening and closing procedures are followed and provides supplemental store oversight when other leaders are absent.

Responsibilities

• Deliver friendly, genuine customer service on the sales floor, at checkout, and in fitting rooms.
• Process sales, returns, payments, and cash accurately.
• Prepare and process merchandise, including price changes, damages, stock receipt, and dispatch.
• Maintain clean, organized, and safe sales floor and stockroom spaces while protecting company assets.
• Assist with store opening and closing standards and provide supplemental oversight when needed.

Requirements

• High school diploma or equivalent.
• Strong interpersonal and communication skills.
• Ability to read and interpret safety rules, operating instructions, and procedural manuals.
• Ability to work a flexible retail schedule, including days, evenings, weekends, and holidays.
• Ability to stand and walk for extended periods, use store technology, and frequently lift or move up to 50 pounds.