Summary
Lead the outlet store by setting strategy, driving execution, and creating a high-energy culture focused on quality, service, and results. Develop and empower cross-functional teams to deliver exceptional customer experiences while managing operational excellence in a fast-paced retail environment. Oversee all store operations including merchandising, inventory control, and risk management to achieve business objectives.
Responsibilities
- Lead, coach, and inspire teams to create a positive, performance-driven culture
- Foster a People First environment and partner with Field Leadership and People Team on hiring, development, and performance management
- Ensure visual presentation aligns with brand and outlet standards for quality and safety
- Champion profit protection through risk management, security, cash controls, inventory management, and internal audits
- Identify, analyze, and communicate business opportunities to drive results and support rollouts and initiatives
- Represent the company with professionalism and high standards of personal presentation
Requirements
- 5+ years of leadership experience in retail, preferably in home furnishings
- Strong leadership and communication skills with the ability to inspire and develop team members
- Exceptional analytical, problem-solving, and decision-making capabilities
- Commitment to quality with meticulous attention to detail
- Proficiency with Mac operating systems, iOS devices, Microsoft Office, and Google applications
- Ability to travel periodically, including extended trips, and flexibility to work a dynamic schedule
- Physical ability to lift and move up to 50 lbs and maneuver throughout the sales floor and stockroom; role entails prolonged standing and other physical activities as needed
