Outlet Team Leader - Upper West Side

Summary

The Outlet Team Leader oversees daily operations of the Upper West Side outlet, leading the sales team to deliver excellent customer service and meet sales targets. This role focuses on coaching associates, maintaining store presentation, and ensuring efficient stock management. The Team Leader acts as a point of contact for store operations and supports implementation of company policies.

Responsibilities

• Lead and coach sales associates to achieve individual and store sales goals.
• Maintain high standards of visual merchandising and store presentation.
• Oversee opening and closing procedures and daily cash handling.
• Manage inventory processes, including receiving, tagging, and stock replenishment.
• Address customer concerns and ensure a positive shopping experience.

Requirements

• Proven experience supervising retail teams and driving sales performance.
• Strong leadership, communication, and customer service skills.
• Available to work flexible hours, including weekends and holidays.
• Ability to perform physical tasks required for store operations.