Summary
Provide personalized intimate apparel service including professional bra fittings and styling to deliver confident, well-fitted solutions for customers. Build lasting customer relationships through in-store and digital interactions while supporting sales goals. Maintain a customer-ready department by assisting with merchandising, stocking, and order fulfillment.
Responsibilities
- Conduct bra fittings in the fitting room, measure for size, and recommend appropriate fit and styles.
- Build and nurture customer relationships through personalized service and follow-up via text and social media.
- Achieve sales goals through in-store selling and digital outreach, and participate in performance-based incentives.
- Maintain department presentation by stocking, re-merchandising, executing price markdowns, and filling orders.
- Collaborate with the team and complete product and brand trainings to stay current on fashion and fit knowledge.
- Perform light cleaning and handle merchandise, including lifting and reaching as needed.
Requirements
- Excellent communication and customer service skills with the ability to connect and build rapport.
- Empathy, sensitivity, and a body-positive approach when assisting diverse customers.
- Self-motivated and driven to meet sales goals, with comfort using technology and social channels to drive sales.
- Strong multitasking and organizational skills in a fast-paced retail environment.
- Flexible availability to work retail schedules based on business needs.
- Physical ability to be on your feet 6-8 hours per shift and to frequently bend, reach, and occasionally lift up to 25 pounds.
