Retail Sales - Shoes - The Shops At Mission Viejo

Summary

The Retail Sales - Shoes role at The Shops At Mission Viejo focuses on selling and styling footwear while cultivating and growing a customer following both in-store and digitally. The salesperson sets and achieves sales goals using selling tools including text and social media and provides confident, honest styling and fit guidance. The role also supports merchandising and inventory tasks to ensure the department is customer-ready.

Responsibilities

• Set and achieve sales goals for both in-store and digital selling using selling tools such as text and social media
• Build and maintain lasting relationships with customers and grow the customer following
• Provide styling advice and confident feedback on fit and product
• Keep the department customer-ready by filling orders, stocking, re-merchandising, performing price markdowns, and light cleaning
• Open new Nordstrom Rewards program accounts and drive customer enrollment
• Work a flexible schedule and occasionally perform duties in other departments as needed

Requirements

• Excellent communication and people skills with a self-motivated, goal-oriented focus
• Strong interest and ability to use networking and technology to achieve sales goals
• Ability to excel in a team environment and prioritize multiple tasks in a fast-paced setting
• Willingness to work a flexible schedule based on business needs
• Physical ability to be active for 6-8 hours per shift with frequent bending, reaching, and lifting up to 25 pounds (occasionally up to 50 pounds for stock/logistics)