SummaryAs a Sales and Client Advisor (Keyholder) at Balenciaga Dallas Northpark, you will play a crucial role in supporting the store's management by ensuring that opening and closing procedures are executed according to company policies. You will provide exceptional customer service, meeting and exceeding customer expectations.
Responsibilities- Achieve sales goals and assist in the opening and closing of the store.
- Organize the stockroom for easy access to merchandise.
- Oversee day-to-day store operations and maintain effective communication with all departments.
- Handle customer complaints and feedback promptly and appropriately.
- Implement and enforce store operations manual and sustainability policies.
- Partner with the Stock Associate and Operations Manager to minimize store shrinkage.
- Ensure proper functioning of cash registers and safe, and manage bank deposits.
- Assist with visual display and merchandising according to company standards.
- Oversee store maintenance, ensuring cleanliness and proper functioning of fixtures and supplies.
Requirements- 3+ years of experience in a similar role, preferably within retail or fashion companies.
- Ability to manage multiple tasks in a fast-paced environment with excellent communication skills.
- Proven ability to drive results and exceed individual and store goals.
- Commercial awareness and strong business acumen with a passion for the fashion industry.
- Strategic vision to develop the business and achieve high personal performance.
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