Summary
The Sales And Client Advisor - Keyholder supports store leadership in opening and closing procedures and daily operations, delivering exceptional customer service while driving sales and maintaining store standards. This role assists management with merchandising, inventory control, loss prevention, visual presentation, and store maintenance to ensure operational excellence.
Responsibilities
- Achieve individual and store sales goals
- Perform opening and closing procedures and assist management with day to day operations
- Maintain organized stockroom and support inventory and loss prevention efforts
- Oversee cash register and safe procedures and ensure accurate bank deposits
- Assist with visual display and merchandising implementation per company standards
- Communicate visual and operational standards to the team
- Supervise daily cleaning and upkeep of store interior and exterior
- Maintain fixtures shelving lighting and supplies to company standards
- Handle customer complaints and feedback in a timely manner
Requirements
- Minimum 3 years of experience in a similar retail or fashion role
- Proven ability to drive sales and exceed goals in a selling role
- Strong communication skills both verbal and written
- Ability to manage multiple tasks in a fast paced dynamic environment
- Commercial awareness and business acumen with passion for fashion
- Strategic vision and high level of personal performance
- Familiarity with store operations inventory and loss prevention processes
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