SummaryAs a Sales Associate at our Vancouver boutique, you will serve as an Ambassador of the Maison, achieving and exceeding sales targets while developing your client portfolio. You will ensure a unique client experience and actively participate in the daily operations of the boutique.
Responsibilities- Consistently achieve and exceed monthly sales targets as directed by management.
- Provide outstanding customer service, maintaining high standards and solid product knowledge.
- Adapt approach according to client needs and motivations, handling objections with ease.
- Assist and support after-sales clients, acting as a referent and providing recommendations.
- Cultivate new and existing client relationships through exceptional service and CRM initiatives.
- Capture client data accurately for follow-up and relationship building.
- Resolve client issues and escalate as needed to Management.
- Participate in in-store and offsite events and networking.
- Comply with all security and operational policies and procedures.
- Assist with daily set-up, breakdown, merchandising, and maintenance of the boutique.
- Participate in inventories and cycle counts to ensure a successful audit.
- Assist with special projects as needed.
Requirements- College degree preferred.
- 2 to 5 years of experience in luxury retail.
- Ability to work in a fast-paced retail environment.
- Computer and internet savvy, with MS Office experience required.
- Additional language skills and knowledge of timepiece movements are a plus.
- Excellent interpersonal and communication skills.
- Strong attention to detail and ability to handle multiple tasks simultaneously.
- Must be available to work retail hours including weekends and travel for trainings and events.
We have summarized this job description for you, click apply to see more details from the employer.