Summary
Sales Associate role at an outlet location focusing on delivering exceptional client experiences, driving sales through clienteling and product knowledge, and supporting store operations. The role emphasizes styling expertise, cultivating client relationships, and maintaining store presentation. Must be flexible to work evenings, weekends, and holidays.
Responsibilities
- Achieve or exceed individual and store sales and commercial KPIs
- Provide an inviting guest ready environment where clients feel welcomed
- Build sales through styling expertise seasonal trends and product knowledge
- Engage in clienteling and demonstrate the client journey to drive repeat business
- Capture client data and cultivate new and existing client relationships
- Initiate regular client contact and follow up on sales events and inquiries
- Collaborate and communicate openly with colleagues and management
- Maintain organized sales floor and stockroom
- Adhere to company policies and procedures
Requirements
- 1+ years experience in retail sales or an industry adjacent customer service role
- Proven experience generating sales and developing client relations
- Strong verbal and written communication skills
- Excellent organizational follow up and time management skills
- Passion for the brand and product offering
- Computer skills including operating a POS and Microsoft Office navigation
- Flexible availability for retail schedule including evenings weekends and holidays
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