SummaryAs a Sales Associate at Jaeger-LeCoultre in Costa Mesa, you will be a key player in driving sales and building lasting client relationships. You will represent the Maison, achieving sales targets and delivering an exceptional luxury experience while maintaining the brand's prestigious standards.
Responsibilities- Consistently meet and exceed monthly sales targets.
- Build and maintain strong client relationships both in-store and externally.
- Expand the client base by attracting new clients and nurturing existing ones.
- Drive high-value sales in fine watchmaking and bespoke sales.
- Deliver personalized service to ensure a memorable luxury experience.
- Demonstrate in-depth product knowledge and share the Maison's history.
- Support clients with ongoing customer service before and after sales.
- Maintain the highest standards of service and presentation.
- Foster strong client relationships using CRM tools and strategies.
- Collaborate with management on client plans and engagement strategies.
- Support in-store and offsite events and VIP client experiences.
- Adhere to security, operational, and procedural standards.
- Assist with daily boutique setup and breakdown.
- Contribute to merchandising efforts and inventory processes.
Requirements- 3+ years of experience in watches or high-value luxury product sales preferred.
- Strong understanding of customer service needs and priorities.
- Excellent computer skills; SAP exposure is a plus.
- Additional language skills are a plus.
- Excellent interpersonal and communication skills.
- Strong attention to detail and ability to manage multiple tasks.
- Self-starter with a team-player approach.
- Availability to work retail hours including nights and weekends.
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