SummaryAs a Sales Associate at Hudson Yards, you will represent the Maison as an ambassador, achieving sales targets and developing client relationships. You will ensure a unique client experience and participate in the daily operations of the boutique.
Responsibilities- Consistently achieve and exceed monthly sales targets.
- Provide exceptional customer service and maintain outstanding standards.
- Adapt approach according to client needs and handle objections with ease.
- Assist and support after-sales clients in accordance with Maison values.
- Cultivate new and existing client relationships through exceptional service.
- Capture client data for follow-up and relationship building.
- Resolve client issues and escalate as needed to management.
- Participate in in-store and offsite events and networking.
- Comply with all security and operational policies and procedures.
- Assist with daily set-up and breakdown of the boutique.
- Participate in daily and annual inventories and cycle counts.
- Assist with special projects as needed.
Requirements- 2 to 5 years of experience in luxury retail, service, or hospitality.
- General knowledge of timepiece movements.
- Ability to work in a fast-paced retail environment.
- Computer and internet savvy with MS Office experience.
- Excellent interpersonal and communication skills.
- Strong attention to detail and ability to handle multiple tasks.
- Must be available to work retail hours including weekends.
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