Summary
Sales Associate responsible for delivering exceptional client experiences, driving individual and store sales, engaging in clienteling, and supporting store operations at the Hudson Yards location. The role focuses on product knowledge, styling expertise, and building lasting client relationships while maintaining store standards.
Responsibilities
- Achieve or exceed individual and store sales and commercial KPIs
- Create a welcoming guest ready environment on the sales floor
- Provide styling expertise and product knowledge to build sales
- Execute client journey behaviors to drive repeat business
- Capture client data and cultivate new and existing client relationships
- Initiate regular client contact and follow up on sales and inquiries
- Maintain organized sales floor and stockroom
- Collaborate and communicate openly with colleagues and management
- Adhere to company policies and retail operating procedures
Requirements
- Minimum 1 year experience in retail, sales, or industry adjacent role focused on customer service
- Proven experience generating sales and developing client relations
- Strong verbal and written communication skills
- Excellent organizational, follow up, and time management skills
- Passion for the brand and product offering
- Computer skills including POS operation and Microsoft Office
- Flexibility to work evenings, weekends, and holidays
- Demonstrated customer empathy and commitment to service excellence
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