SummaryAs a Sales Associate at Holt Renfrew in Calgary, you will develop deep, long-lasting relationships with customers, driving sales, service, and loyalty in a luxury retail environment. Your compensation will be commission-based, directly tied to your sales volume results.
Responsibilities- Consistently deliver extraordinary service to all customers.
- Exceed all sales and service goals and targets.
- Build a loyal personal client base by acquiring new customers and retaining existing ones.
- Attend educational sessions including product knowledge and vendor seminars.
- Perform floor recovery, visual merchandising, and related sales support tasks.
- Communicate with personal clients regarding in-store events and merchandise requests.
- Resolve customer service issues and partner with management on complex issues.
- Comply with Health & Safety policies and privacy regulations.
Requirements- 4+ years of experience in a commission-based luxury sales environment.
- Consistent sales performance with proven results in achieving sales quotas.
- Ability to work a flexible schedule including evenings, weekends, and holidays.
- Collaborative team player with strong social media skills to promote personal brand.
- Proficient in using technology to strengthen client relationships and drive new acquisitions.
- Strong understanding of current and emerging fashion trends.
- Broad product knowledge across all merchandise categories.
- Initiative to stay informed on new merchandise deliveries to maximize selling potential.
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