SummaryAs a Sales Associate at Breitling Oakbrook, you will serve as a brand ambassador, providing exceptional service and acting as a liaison between the client and the brand. Your role will involve exceeding customer expectations and meeting sales goals through expert product knowledge and outstanding customer service.
Responsibilities- Meet or exceed store goals and personal KPIs.
- Initiate and leverage sales opportunities with existing and prospective customers.
- Maintain customer correspondence to enhance relationships and drive sales.
- Follow Breitling's established sales techniques and service standards.
- Develop strong product knowledge and stay informed about company history and industry trends.
- Maintain a professional appearance and adhere to Breitling's dress code standards.
- Support company initiatives related to product launches and customer service.
- Adhere to company policies and procedures, assist with inventory, and perform store duties as needed.
- Assist in maintaining visual standards as directed by corporate and management.
- Maintain open communication with store management, peers, and corporate.
- Partner with the team to achieve store goals and serve as a positive role model.
- Adapt to changing needs of the brand and participate in training new sales associates when requested.
Requirements- Minimum of 3 years' experience in luxury retail, including high-end watch sales.
- Proven success in client service within a luxury environment.
- Strong organization, communication, and follow-up skills.
- Attention to detail and ability to handle multiple demands simultaneously.
- Results-oriented and self-motivated with the ability to achieve management-defined goals.
- Highly flexible and able to work as part of a team in a demanding environment.
- Flexibility to be scheduled on any day of the week, including weekends.
- Computer proficiency required.
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