Sales Associate - Opry Mills

Summary

Join the store team as a Sales Associate at the Opry Mills location delivering exceptional client experiences, driving sales through clienteling, and supporting store operations. The role focuses on styling expertise, product knowledge, and fostering repeat business while maintaining store presentation and organization. Schedule requires flexibility including evenings, weekends, and holidays.

Responsibilities

• Achieve or exceed individual and store sales and other commercial KPIs
• Provide a welcoming guest ready environment where clients feel comfortable
• Offer styling expertise and product knowledge to build sales
• Drive the client journey to encourage repeat business
• Capture client data and cultivate new and existing client relationships
• Initiate regular client contact and follow up on sales and inquiries
• Collaborate openly with colleagues and management
• Maintain organized sales floor and stockroom
• Adhere to company policies and procedures

Requirements

• 1+ years experience in retail sales or industry adjacent role focused on customer service
• Proven experience generating sales and building client relations
• Strong verbal and written communication skills
• Excellent organizational, follow up, and time management skills
• Passion for the brand and product offering
• Computer skills including POS operation and Microsoft Office
• Flexible availability for retail schedule including evenings weekends and holidays
• Demonstrated ability to deliver excellent client service and foster collaboration