Sales Associate - River Oaks District

Summary

Provide exceptional in-store customer service and personalized styling to clients while promoting the brand and achieving sales targets. The role requires strong product knowledge, relationship building, and support of omnichannel customer experiences in a luxury eyewear retail environment.

Responsibilities

• Deliver outstanding customer service and personalized recommendations to clients.
• Maintain in-depth product and brand knowledge, including warranties and optical add-ons.
• Build and maintain client relationships and perform follow-up communication.
• Meet and exceed daily, weekly, and monthly sales targets through upselling and cross-selling.
• Assist with minor adjustments and repairs and support omnichannel services.
• Maintain a clean, organized, and visually appealing sales floor and back-of-house areas.
• Adhere to brand policies and perform other duties as assigned by management.

Requirements

• High school diploma or equivalent.
• 2+ years of retail sales experience, preferably in eyewear or luxury retail.
• Excellent communication and interpersonal skills with the ability to build client relationships.
• Ability to work flexible hours including evenings, weekends, and holidays; punctual and reliable.
• Ability to stand for extended periods and lift up to 25 pounds.
• Preferred: Experience operating a POS system and prior luxury sales or eyewear industry experience.