SummaryAs a Sales Manager at Greene St, you will act as a focal point in the business, linking sales, operations, and clients to ensure exceptional client service and achievement of company objectives. You will plan and execute the Floor and Showroom business plan, manage a high-performing team, and maintain a streamlined, client-oriented business.
Responsibilities- Act as a role model to ensure exceptional client service.
- Identify, share, and spread best practices throughout the business.
- Ensure profit targets are met and costs are kept within budget.
- Achieve floor sales targets and department targets.
- Manage performance of floor colleagues, providing feedback and development opportunities.
- Conduct competitor analysis and represent the Showroom at meetings.
- Organize daily and weekly tasks in line with policies and procedures.
- Maintain visual merchandising to company standards.
- Manage the till and transactional procedures.
- Participate in training and out-of-hours meetings as required.
- Ensure team adherence to company dress code standards.
- Handle client repairs and size timepieces when necessary.
- Complete ad hoc duties as required.
Requirements- Jewelry or watch product knowledge.
- Advanced selling and negotiation skills.
- External Jewelry or Retail qualifications.
- Proven track record of sales and management achievements.
- Experience in inspiring and motivating teams.
- Comfort with high price points.
- Retail management experience in a luxury environment.
- Ability to develop and implement business strategies.
- Numerate with ability to analyze sales performance.
- Proficiency in POS systems and Microsoft Office.
- Ability to thrive in a fast-paced, high-volume location.
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