SummaryAs a Sales Manager at Van Cleef and Arpels, you will play a crucial role in managing and enhancing the boutique experience on Madison Ave, New York. You will work closely with the Boutique Director to develop sales strategies, grow the sales team, and ensure a high quality of service, acting as a true Ambassador of the Maison.
Responsibilities- Collaborate with the Boutique Director to support and guide the sales team in all aspects of sales, maintaining a strong presence on the sales floor.
- Assist the team in achieving performance goals through feedback, coaching, and successful sales closures.
- Support the team in developing client relationships and prospecting in the database, while creating a long-term sales strategy to boost loyalty and sales volume.
- Lead by example on the sales floor, motivating the team, and aiding the Boutique Director in crafting short and mid-term strategies for client attraction, conversion, and retention.
- Ensure the delivery of excellent customer service, elevating the boutique experience to drive sales growth.
- Assist Boutique Director in supporting and guiding the team in all aspects of operations including policy & procedures and corporate directives.
Requirements- Bachelor’s degree required.
- 4-5 years of experience in a luxury retail environment.
- Prior supervisory experience and ability to motivate teams.
- Strong selling and closing skills.
- Proficiency in Excel and Word.
- Comfortable with travel and strong networking abilities, particularly with high-profile events.
- Fluency in a foreign language relevant to the market is preferred.
- Excellent communication, problem-solving, and interpersonal skills.
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