SummaryAs a Sales Professional at Ralph Lauren Home Collection in New York, you will be responsible for creating extraordinary client experiences and acting as a brand ambassador. Your primary goal will be to exceed sales targets by developing and nurturing client relationships and expanding their interest in Ralph Lauren's lifestyle brand.
Responsibilities- Provide exceptional customer service and hospitality by greeting, listening, and assisting customers.
- Elevate in-store experience by consistently delivering memorable moments to every customer.
- Maintain customer correspondence to build and enhance relationships and drive sales.
- Drive consistent business through key product pillars and full price volume across all Ralph Lauren lifestyles.
- Utilize technology and virtual selling for outreach to clients and offer the full breadth of Ralph Lauren products.
- Develop strong product knowledge across the RL Lifestyle catalogues.
- Be well informed about the company history, current events, and general information about Ralph Lauren.
- Support and leverage all company initiatives related to product launches, customer experience, and selling.
- Assist with inventory, special events, and projects as needed.
- Perform opening and closing store duties as needed.
- Maintain open, professional, and ongoing communications with store management, peers, and corporate partners.
Requirements- Relevant work experience preferred.
- Well-developed written and verbal skills.
- Excellent interpersonal skills with the ability to build and maintain strong working relationships.
- Strong organizational skills and attention to detail.
- Ability to multi-task and work in a high-pressure environment.
- Self-starter with a proactive mindset and passion for learning.
- Positive energy and genuine desire to work with people.
- Proficient in English; other languages a plus.
- Passion for the Brand and thriving in a selling environment.
- Strong computer skills preferred: Word, Excel, PowerPoint, Workday, and Outlook.
- Ability to maneuver around the sales floor, stock/dressing room, cashwrap, and office; work around/with chemicals, lift up to 30 lbs., and climb moderately utilizing a ladder as trained under RL Health & Safety guidelines.
- Ability to operate the register, stand, move, and walk for multiple hours.
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