Sales Professional

Summary

The Sales Professional provides exceptional customer service and acts as a brand ambassador for Ralph Lauren, driving sales and nurturing client relationships while delivering elevated in store experiences and representing the brand with professional appearance and conduct.

Responsibilities

• Greet, listen to and assist customers to exceed expectations and provide product knowledge and styling guidance.
• Create memorable in store experiences and deliver hospitality to every customer.
• Maintain customer correspondence and nurture relationships to drive sales and repeat business.
• Drive full price volume across product pillars and identify opportunities to expand client interest.
• Utilize technology and virtual selling for client outreach and product presentation.
• Support product launches, special events, inventory tasks and store projects as needed.
• Perform opening and closing store duties and adhere to company policies and procedures.
• Maintain professional appearance and follow brand grooming and presentation standards.
• Communicate effectively with store management, peers and corporate partners.

Requirements

• 1-3 years of prior relevant work experience.
• Well developed written and verbal communication skills.
• Excellent interpersonal skills and ability to build strong relationships with customers.
• Strong organizational skills, attention to detail and ability to multi task in high pressure environments.
• Self starter with proactive mindset and passion for learning.
• Positive energy and genuine desire to work with people.
• Proficiency in English; additional languages are a plus.
• Passion for the brand and a results oriented selling approach.