Summary
The Sales Professional creates exceptional client experiences while representing the Ralph Lauren brand. This role builds client relationships, delivers product and styling expertise, and works to exceed sales goals through in-store and virtual selling.
Responsibilities
- Provide exceptional service, memorable customer experiences, and knowledgeable product and styling assistance.
- Build client relationships through correspondence and outreach, including virtual selling.
- Drive sales across Ralph Lauren product categories and support product launches and customer experience initiatives.
- Maintain product, brand, industry, and competitor knowledge while upholding presentation standards and company policies.
- Assist with inventory, special events, projects, and opening or closing duties as needed.
- Communicate professionally with store management, peers, and corporate partners.
Requirements
- Relevant work experience preferred.
- Strong written, verbal, interpersonal, organizational, and multitasking skills.
- Proactive mindset, positive energy, and a genuine interest in working with people and the brand.
- English proficiency required; additional languages are a plus.
- Computer skills preferred, including Word, Excel, PowerPoint, Workday, and Outlook.
- Ability to operate a register, stand and walk for multiple hours, maneuver throughout the store, lift up to 30 pounds, and climb a ladder as trained.
