Summary
The Sales Professional delivers exceptional client experiences and drives sales through strong product knowledge, relationship building, and effective selling techniques. This role represents the brand on the sales floor, supports store operations, and leverages technology for client outreach. The Sales Professional maintains professional standards and contributes to store performance and customer loyalty.
Responsibilities
- Provide exceptional customer service by greeting, listening and assisting customers and exceeding their expectations
- Deliver memorable in store experiences and elevate customer hospitality
- Maintain customer correspondence and utilize virtual selling to drive sales
- Drive full price volume across product pillars and meet sales goals
- Develop and maintain strong product knowledge across the brand catalogue
- Support product launches, special events, inventory and store projects as needed
- Perform opening and closing store duties and follow company policies
- Maintain professional appearance and adhere to dress and grooming standards
- Communicate openly with store management, peers and corporate partners
Requirements
- Relevant retail sales experience preferred
- Excellent interpersonal, written and verbal communication skills
- Strong organizational skills, attention to detail and ability to multi task
- Self starter with a proactive mindset and passion for learning
- Proficient in English; additional languages a plus
- Basic computer skills; familiarity with Word, Excel, PowerPoint and Outlook preferred
- Ability to operate register and stand, walk and move for multiple hours
- Ability to lift up to 30 lbs and maneuver the sales floor and stock areas
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