SummaryThe Sales Professional is dedicated to making the client's needs their primary focus, establishing strong client relationships, and taking personal responsibility for client requests. With a passion for fine jewelry, the Sales Professional is knowledgeable about company merchandise and continuously updates their knowledge as new products are introduced, delivering memorable service through storytelling and hospitality.
Responsibilities- Confidently present products to clients with storytelling and technical detail in a hospitable atmosphere.
- Build and maintain a clientele using the company CRM platform, focusing on relationship building.
- Develop and maintain product knowledge on collections and showroom pieces, as well as general industry knowledge.
- Maintain a professional attitude and conduct business with integrity.
- Comply with all company guidelines, policies, and procedures.
- Offer assistance and build effective working relationships with team members.
- Organize merchandise and displays to optimize sales and minimize shrinkage.
- Support the client experience within showroom hospitality guidelines.
- Use all company systems, hardware, and software independently.
- Complete administrative responsibilities and tasks supporting the client experience.
- Take in and deliver client repairs as required.
- Perform duties and responsibilities as assigned by management.
- Travel for business as required.
Requirements- High School Diploma.
- 1 year of retail sales experience.
- Excellent storytelling ability and passion for fine jewelry and craftsmanship.
- Strong client service and selling skills.
- Excellent interpersonal and communication skills.
- Ability to work as a team and multitask in a fast-paced environment.
- Computer literacy, including MS Office.
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