SummaryAs a Sales Supervisor at Las Americas Premium Outlet, you will support the management team in driving sales and providing exceptional customer service. You will be responsible for coaching and developing the team, implementing company policies, and maintaining store standards.
Responsibilities- Consistently achieve or exceed individual and store sales targets.
- Lead the sales floor to deliver an excellent customer experience.
- Ensure the store is guest-ready and welcoming.
- Build sales by providing styling expertise and product knowledge.
- Illustrate the client journey and drive repeat business.
- Demonstrate deep knowledge of Marc Jacobs products and brand.
- Initiate regular client contact and follow-up on inquiries.
- Foster a culture of collaboration and open communication.
- Maintain a curious and learning attitude.
- Open and close the store according to procedures.
- Ensure the sales floor and stockroom are well-organized.
- Adhere to all company policies and procedures.
Requirements- 3+ years of experience in retail or sales with a focus on customer service.
- Prior leadership experience strongly preferred.
- Experience in generating sales and developing client relationships.
- Strong verbal and written communication skills.
- Passion for delivering excellence and exceeding client expectations.
- Entrepreneurial spirit and openness to change.
- Creative and innovative mindset.
- Excellent organizational and time management skills.
- Passion for the Marc Jacobs brand and products.
- Proficiency in operating a POS and Microsoft Office suite.
- Flexibility to work a retail schedule including evenings, weekends, and holidays.
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