Summary
Provide exceptional customer service and styling expertise while achieving sales goals for men's apparel both in-store and through digital channels. Cultivate and grow lasting customer relationships using in-person interactions, text, and social media. Maintain a customer-ready department and support team needs across shifts.
Responsibilities
- Set and achieve sales goals for in-store and digital selling using selling tools including text and social media.
- Build and maintain lasting relationships with customers and grow the customer following.
- Deliver styling advice and confident feedback on fit and product selection.
- Keep the department customer ready by filling orders, stocking, re-merchandising, performing price markdowns, and light cleaning.
- Open and promote Nordstrom Rewards accounts to grow customer engagement.
- Be flexible to work a variable schedule and occasionally perform duties in other departments as needed.
- Perform physical tasks including frequent bending, reaching, and lifting merchandise.
Requirements
- Excellent communication and strong people skills with a customer-service mindset.
- Self-motivated and goal oriented with the ability to use networking and technology to drive sales.
- Ability to work effectively in a team environment and prioritize multiple tasks in a fast-paced setting.
- Willingness to work a flexible schedule based on business needs.
- Capable of continuous movement for 6-8 hours per shift and frequent use of hands for handling merchandise.
- Ability to regularly lift items up to 10 pounds and occasionally up to 25 pounds.
