Summary
Seasonal role reporting to the Store Manager/Director supporting the full client experience in store. The Seasonal Client Advisor partners with sales, operations, visual merchandising, and management to deliver personalized service, assist with product handling between front and back of house, and uphold brand standards.
Responsibilities
- Welcome clients and provide an elevated client experience to achieve individual and team objectives.
- Engage with clients to build relationships and understand their needs.
- Support Client Advisors and execute product retrievals and deliveries from BOH to sales floor.
- Perform product care requests and create tickets as needed.
- Assist with visual merchandising tasks including organizing and repositioning displays.
- Support inventory preparation and operational tasks such as BOH organization and go-backs.
- Contribute to a positive team environment and participate in store activities.
- Maintain grooming and behavior standards in line with brand expectations.
- Follow company policies and perform additional duties as requested by management.
Requirements
- Minimum 2 years of retail experience, preferably in a luxury environment.
- Experience in hospitality or client oriented service roles acceptable.
- Client centric with strong interpersonal and communication skills.
- Professional presentation and dependability with punctuality and flexibility.
- Technologically savvy with proficiency in Microsoft tools and ability to analyze sales reports.
- Excellent problem solving and strong attention to detail.
- Ability to communicate in English; additional languages preferred.
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