Summary
Seasonal customer service representative providing friendly problem solving and transactional support in a busy store environment. Role involves using store technologies, protecting customer information, and promoting programs while working a variable schedule based on business needs.
Responsibilities
- Assist customers with a variety of transactions and provide a seamless service experience
- Demonstrate expertise in store technologies and multiple operating systems
- Defuse customer situations and provide timely resolutions
- Ensure security and privacy of customer information through compliance and education
- Promote initiatives such as the rewards program to customers
- Foster teamwork and positive relationships with peers and leadership
- Work a flexible, variable schedule to meet department needs
- Handle merchandise including lifting and reaching items as needed
Requirements
- Ability to build effective relationships with customers peers and leadership
- Proficiency with MS Windows iOS and Android operating systems
- Clear effective communication and strong interpersonal skills
- Ability to prioritize multiple tasks in a fast paced environment
- Accountability initiative and a high level of ownership
- Capacity to work a flexible schedule including varying weekly hours
- Physical ability for continuous movement frequent bending twisting and lifting up to 25 pounds
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