Summary
Seasonal customer service role focused on delivering exceptional support and problem resolution for customers in a fast paced store environment. The role requires proficiency with store technologies, teamwork, and flexibility to work variable schedules based on business needs.
Responsibilities
- Assist customers with a variety of transactions and provide a seamless friendly experience
- Demonstrate expertise in all technologies used in the store environment
- Defuse customer situations and provide timely effective resolutions
- Ensure security and privacy of customer information through education compliance and issue resolution
- Inspire trust teamwork and positive team relationships
- Motivate others to adopt initiatives such as the rewards program
- Handle merchandise including lifting and moving items as needed
Requirements
- Ability to effectively build relationships with customers peers and leadership
- Proficiency in multiple operating systems such as MS Windows iOS and Android
- Clear effective communication and strong interpersonal skills
- Ability to prioritize multiple tasks in a fast paced environment
- Accountability initiative and a high level of ownership
- Ability to work a flexible schedule based on department needs
- Capable of continuous movement for 6-8 hours with occasional lifting up to 25 pounds
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