Summary
Customer obsessed seasonal role supporting store operations through friendly efficient customer service. Assist customers with transactions, use store technologies, defuse and resolve customer issues, and promote loyalty programs while working a variable schedule based on business needs.
Responsibilities
- Assist customers with a variety of transactions through a seamless and friendly experience
- Demonstrate expertise in all technologies used in the store environment
- Defuse customer situations and provide timely effective resolutions
- Ensure security and privacy of customer information through compliance and issue resolution
- Motivate and inspire others to adopt loyalty initiatives such as rewards programs
- Build trust teamwork and positive relationships with peers and leadership
- Work a flexible schedule with hours that vary by week based on business needs
- Perform physical tasks including frequent bending reaching and lifting up to 25 pounds
Requirements
- Ability to effectively build relationships with customers peers and leadership
- Proficiency in multiple operating systems such as MS Windows iOS and Android
- Clear effective communication and strong interpersonal skills
- Ability to prioritize multiple tasks in a fast paced environment
- Accountability initiative and a high level of ownership
- Ability to work a flexible schedule based on department needs
- Capable of continuous movement for 6-8 hours per shift and frequent use of hands for manipulation
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