Summary
Seasonal customer service role supporting store operations at the Galleria Dallas location, focused on delivering exceptional customer experiences, resolving issues, and using store technologies. Schedule varies weekly based on business needs and requires physical activity and flexible availability.
Responsibilities
- Assist customers with a variety of transactions through a seamless and friendly experience
- Demonstrate expertise in store technologies and multiple operating systems
- Defuse customer situations and provide timely, effective resolutions
- Ensure security and privacy of customer information through compliance and education
- Promote programs such as the rewards program to customers
- Inspire trust and positive teamwork among peers and leadership
- Handle merchandise including lifting, reaching, and moving items during shifts
- Work a flexible schedule based on department and business needs
Requirements
- Ability to build effective relationships with customers peers and leadership
- Proficiency with MS Windows iOS and Android operating systems
- Clear effective communication and strong interpersonal skills
- Ability to prioritize multiple tasks in a fast paced environment
- Accountability initiative and a high level of ownership
- Capacity for continuous movement 6-8 hours per shift with bending twisting and reaching
- Frequent use of hands for grasping fine manipulation pushing and pulling
- Ability to lift regularly up to 10 pounds and occasionally up to 25 pounds
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