Summary
Seasonal customer service role focused on delivering friendly, solution-oriented support in a fast paced store environment. The position requires technology proficiency, strong communication skills, and the ability to work a flexible schedule to meet business needs.
Responsibilities
- Assist customers with a variety of transactions and provide seamless friendly service
- Demonstrate expertise in store technologies and operating systems
- Defuse customer situations and provide timely resolutions
- Ensure security and privacy of customer information through compliance and issue resolution
- Motivate others to adopt programs such as the rewards program
- Build positive team relationships and inspire trust and teamwork
- Perform physical tasks including lifting, bending, reaching, and handling merchandise
Requirements
- Ability to build effective relationships with customers peers and leadership
- Proficiency in MS Windows iOS and Android
- Clear effective communication and strong interpersonal skills
- Ability to prioritize multiple tasks in a fast paced environment
- Accountability initiative and a high level of ownership
- Ability to work a flexible schedule based on department needs
- Physical ability to move continuously and lift up to 25 pounds occasionally
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