Summary
Seasonal customer service role at a store location focused on delivering friendly efficient support across transactions and technologies. The position requires problem solving communication and flexibility to meet variable weekly schedules and store needs.
Responsibilities
- Assist customers with a variety of transactions providing a seamless friendly experience
- Demonstrate expertise in store technologies and operating systems
- Defuse customer situations and provide timely effective resolution
- Ensure security and privacy of customer information through compliance and issue resolution
- Promote initiatives such as the rewards program to customers
- Inspire trust teamwork and positive relationships with peers and leadership
- Work a flexible schedule with hours that vary by week based on business needs
- Perform continuous movement duties including bending reaching and lifting merchandise
- Handle bulky items and occasionally lift up to 25 pounds
Requirements
- Ability to build effective relationships with customers peers and leadership
- Proficiency with multiple operating systems such as MS Windows iOS and Android
- Clear effective communication and strong interpersonal skills
- Ability to prioritize multiple tasks in a fast paced environment
- Accountability initiative and a high level of ownership
- Ability to work a flexible schedule based on department needs
- Capability for continuous movement for 6-8 hours per shift
- Frequent use of hands for grasping fine manipulation and reaching
- Ability to lift regularly up to 10 pounds and occasionally up to 25 pounds
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