Seasonal Customer Service Representative - Roosevelt Field

Summary

Seasonal customer focused role providing friendly and efficient service in a retail store. The representative assists customers with transactions, uses store technologies, resolves issues, and supports store initiatives while maintaining privacy and security of customer information.

Responsibilities

• Assist customers with a variety of transactions and provide a seamless experience
• Use and demonstrate expertise in store technologies and operating systems
• Defuse customer situations and provide timely resolutions
• Promote programs such as the rewards program and motivate others to adopt initiatives
• Ensure security and privacy of customer information through compliance and education
• Build positive team relationships and inspire trust and teamwork
• Work a flexible schedule with hours varying by week based on business needs

Requirements

• Ability to build effective relationships with customers peers and leadership
• Proficiency with MS Windows iOS and Android operating systems
• Clear effective communication and strong interpersonal skills
• Ability to prioritize multiple tasks in a fast paced environment
• Accountability initiative and a high level of ownership
• Ability to work a flexible schedule based on department needs
• Capable of continuous movement and regular lifting up to 25 pounds with occasional heavier lifting