Summary
Seasonal customer focused role providing friendly and efficient service in a retail store. The representative assists customers with transactions, uses store technologies, resolves issues, and supports store initiatives while maintaining privacy and security of customer information.
Responsibilities
- Assist customers with a variety of transactions and provide a seamless experience
- Use and demonstrate expertise in store technologies and operating systems
- Defuse customer situations and provide timely resolutions
- Promote programs such as the rewards program and motivate others to adopt initiatives
- Ensure security and privacy of customer information through compliance and education
- Build positive team relationships and inspire trust and teamwork
- Work a flexible schedule with hours varying by week based on business needs
Requirements
- Ability to build effective relationships with customers peers and leadership
- Proficiency with MS Windows iOS and Android operating systems
- Clear effective communication and strong interpersonal skills
- Ability to prioritize multiple tasks in a fast paced environment
- Accountability initiative and a high level of ownership
- Ability to work a flexible schedule based on department needs
- Capable of continuous movement and regular lifting up to 25 pounds with occasional heavier lifting
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