Seasonal Retail Associate

Summary

Seasonal Retail Associate responsible for enhancing the client experience during peak holiday period by supporting the selling team across store areas, providing excellent customer service, and assisting with transactions and pickup operations.

Responsibilities

• Welcome clients into the store and transition them to appropriate associates based on needs
• Serve in different areas of the store based on business needs
• Process Point of Sale transactions efficiently as needed
• Handle escalated issues by connecting customers with management
• Support BOPIS and Curbside pickup and coordinate online pickups with Operations
• Partner to support fitting room experiences when needed
• Promote store services such as alterations, personalization, food or beverage, and delivery
• Demonstrate follow up on customer requests and questions

Requirements

• Minimum 1 year of experience in customer-centric roles with ability to sell products and services
• Familiarity with retail and mobile technologies
• Willingness to work a flexible schedule including nights weekends and holidays
• Ability to work in a fast paced retail environment
• Strong customer service and communication skills