Selling Manager

As a Selling Manager, you will be responsible for maintaining selling floor service and standards to drive sales and enhance the customer experience. You will coach and develop your team to ensure they are strong brand ambassadors and achieve key performance indicators.

• Coach and develop Style Advisors to build their personal brand as fashion authorities through proactive outreach and social media platforms.
• Use social media to strengthen existing relationships and drive new client acquisition.
• Manage on the floor to resolve client issues and support the general running of the selling floor.
• Ensure all clients receive the highest level of customer service.
• Maintain a comfortable and welcoming shopping environment by ensuring the ongoing maintenance of the selling floor and customer areas.
• Hire, train, and onboard new selling associates and fill open positions with urgency.
• Address performance concerns in a timely manner and coach for maximum productivity.

• 3+ years of management experience in a customer service environment.
• Proficiency in utilizing technology, including clienteling tools and social media.
• Flexibility in scheduling, including evenings, weekends, and holidays.
• Strong interpersonal and collaboration skills.
• Ability to work in a fast-paced environment and inspire others through leadership.