Senior Client Advisor - Bellagio

Summary

The Senior Client Advisor delivers refined client experiences and supports boutique leadership by coaching sales staff, ensuring operational excellence, and maintaining brand standards. This role acts as a role model on the sales floor, manages client portfolios, executes opening and closing procedures, and may act as manager on duty when required.

Responsibilities

• Provide impeccable, personalized service and act as brand ambassador
• Coach and mentor sales team and share product knowledge
• Drive individual and store KPIs including appointments conversion and repurchase rate
• Build and maintain strong client portfolio through proactive outreach and CRM updates
• Execute opening and closing procedures and hold store keys as needed
• Maintain visual merchandising standards and support inventory processes
• Act as manager on duty to oversee floor operations and team coordination
• Monitor fashion trends and provide market insights

Requirements

• Minimum 3 years luxury retail sales experience
• Women's and men's ready to wear experience
• Strong written and verbal communication skills
• Results driven with demonstrated leadership capabilities
• Experience with appointment selling and CRM management
• Ability to mentor team members and maintain professional work environment