Summary
Senior Client Advisor responsible for overseeing the client advisor team, contributing to store sales and key indicators, and delivering a memorable, sophisticated client experience while supporting store leadership and upholding brand standards.
Responsibilities
- Manage and lead the client advisor team to meet individual and team sales targets
- Train new client advisors and provide ongoing development
- Create and maintain a positive, collaborative work environment
- Deliver outstanding client and after-sale service to visitors and clients
- Build and cultivate a client portfolio to grow business proactively
- Drive performance to exceed sales and KPI goals with a business mindset
- Create personalized and timeless looks for clients reflecting fashion expertise
- Use available tools to optimize business opportunities and support teams
- Adhere to company policies and operational procedures
Requirements
- Preferred experience in fashion and accessory retail, customer service, or luxury hospitality
- Strong leadership and team management skills
- Passion for fashion and ability to create personalized looks
- Business minded with entrepreneurial spirit
- Comfortable using digital tools and learning new technologies
- Ability to multitask and work in a fast paced environment
- Proactive, enthusiastic and strong problem solving attitude
- Excellent written and oral communication skills in English and local language
- Team centric attitude focused on achieving common goals
We have summarized this job description for you, click apply to see more details from the employer.
