SummaryAs a Senior Client Advisor, you will play a crucial role in achieving company objectives with a strong focus on client development and sales. You will exemplify customer service excellence, adhere to visual merchandising standards, and maintain operational standards. In the absence of Store Management, you will oversee all aspects of the store and staff.
Responsibilities- Achieve daily, monthly, and annual sales targets and key performance indicators.
- Establish and manage client relationships consistent with James Perse standards.
- Set the example for exceptional customer service and store standards.
- Maintain the selling floor, merchandise, visuals, and store standards.
- Grow existing clients and reach new prospects through networking and outreach.
- Support operational tasks and projects.
- Open and close the store and conduct all opening and closing procedures.
- Utilize local market knowledge of clientele base and brand competitors.
- Participate in special events and projects as needed.
- Adhere to all store and company procedures while maintaining operational excellence.
Requirements- High School Diploma or GED required; College Degree preferred.
- Prior experience in a retail/boutique store with high-end goods and clientele-oriented sales.
- Established clientele following is ideal.
- Experience in a retail environment with 7-day operations and open scheduling availability.
- Outgoing, energetic, professional demeanor with strong interpersonal and communication skills.
- Strong independent work ethic, excellent time management, and high level of integrity.
- Ability to handle customer interactions and potential issues courteously and professionally.
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