Senior Facilities Leader

Summary

Lead repair and maintenance operations for 75 plus Outlets, Home Delivery Centers and Delight Centers by designing scalable systems, elevating operational standards and cultivating vendor partnerships to ensure consistent, high quality facility performance across multiple locations.

Responsibilities

• Lead repair and maintenance operations across Outlet, HDC and Delight Center locations ensuring timely high quality execution
• Design and implement scalable processes, systems and maintenance programs to support multiple simultaneous projects
• Build and sustain partnerships with Field Leaders and cross functional partners for alignment and seamless operations
• Source onboard and lead a network of external vendors by market and cultivate relationships for priority response
• Conduct vendor outreach and performance reviews to uphold standards and drive continuous improvement
• Oversee ServiceChannel management including request oversight vendor setup training compliance and follow through
• Partner with Project Leader to ensure work aligns with budgets and financial expectations
• Develop and maintain preventative maintenance schedules cleaning programs and long range facilities plans

Requirements

• Minimum 2 years of facilities repairs and maintenance experience with leadership responsibilities in a multi location environment
• Demonstrated leadership with ability to inspire partnership and accountability across teams and vendors
• Highly motivated self starter with agility to shift priorities based on evolving business needs
• Strong analytical decision making and problem solving skills with bias for timely effective action
• Exceptional communication relationship building and interpersonal skills
• Outstanding planning organizational and prioritization abilities and ability to work autonomously
• Proficiency in Mac OS Microsoft Office and Google Workspace and experience with online forms and survey tools
• Experience with ServiceChannel strongly preferred