SummaryAs a Showroom Administrator at Hudson Yards, you will assist clients and Sales Professionals with all sales transactions and repairs, ship and receive merchandise following company guidelines, answer phones, and perform general back office functions. You will be fully trained in our services and supported by a management team that truly cares about your success.
Responsibilities- Assist clients with their purchase, repair, or service concerns in a friendly and professional manner.
- Assist sales professionals and management team with their concerns and special requests.
- Answer phones in a polite, friendly manner and assist clients with their requests.
- Take bank deposits to banking facility.
- Process sales transactions and ensure they are handled according to Company policies.
- Perform opening and closing procedures.
- Prepare all transfer requests correctly, from shipping/receiving merchandise and keeping all incoming and outgoing transfer packing slips in corresponding files.
- Assist and cooperate with corporate office on special requests, such as drop shipments, RTVs, reconciling of store inventory, etc.
- Process and distribute repairs accordingly, prepare factory repairs via US Mail, assist clients with all repair service questions.
- Ensure store has all necessary supplies and materials.
- Ensure merchandise that client has purchased is properly packaged in corresponding box, cleaned, price tags removed, gift wrapped if requested.
- Assist sales floor with typing/requesting Retail Replacement Cost Certificates.
- Prepare all packages for mailing and shipping.
- Participate with general store/office maintenance.
- Complete all duties as assigned by management.
Requirements- High School Diploma.
- 1-3 years of administrative experience.
- Good customer service and selling skills.
- Good interpersonal and communication skills (verbal and written).
- Detail oriented and good organizational skills.
- Teamwork.
- Able to multitask in a fast-paced environment.
- Computer literate (MS Office).
- Required to stand up for long periods of time.
- Schedule flexibility and availability required to accommodate store hours, including evenings and weekends.
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