Showroom Manager - Mall at Millenia

Summary

Responsible for all general Showroom functions, with a primary focus on providing excellent client service, cultivating a professional and pleasant environment for all staff members to work in, setting standards for each associate for which he/she is accountable and working closely with the Showroom Director and others on the management team.

Responsibilities

• Perform showroom opening and closing
• Provide coverage on the sales floor and assist clients as deemed necessary
• Coach, train and develop showroom staff
• Ensure office and management is operating within company guidelines, company policy and procedures as outlined in the Shoroom Operations Manual.
• Ensure bank deposits are done according to policy and cash registers have the necessary change
• Ensure sales are processed according to company guidelines with acceptable forms of payment (i.e., cash, checks, credit cards, cashier’s checks) and ensure all types of transactions are processed correctly (such as: special orders, layaways, trade-ins, etc.)
• Oversee the general showroom maintenance
• Perform other duties as assigned

Requirements

• High school diploma or equivalent required.
• Minimum of three (3) years of specialty retail management experience. Luxury retail and/or jewelry experience is preferred.
• Good Customer Service and selling skills
• Good interpersonal and communication skills (verbal and written)
• Detail oriented and good organizational Skills
• Teamwork
• Able to multitask in a fast paced environment
• Computer literate (MS Office)