Specialist Designated Beauty Advisor

As a Specialist Designated Beauty Advisor at Holt Renfrew, you will develop deep, long-lasting relationships with customers, driving sales, service, and loyalty for the Chantecaille brand. You will be responsible for achieving sales targets and providing extraordinary service in a luxury retail environment.

• Consistently deliver extraordinary service to all customers.
• Exceed personal and brand sales and service goals and targets.
• Build a loyal client base by acquiring new customers and retaining existing ones.
• Share expert product knowledge with the store selling team.
• Maintain relationships with buyers, vendors, and selling managers.
• Drive brand sales through marketing opportunities and event execution.
• Attend educational sessions including product knowledge and seminars.
• Perform floor recovery, visual merchandising, and related sales support tasks.
• Communicate with clients about events, merchandise requests, and follow-ups.
• Resolve customer service issues and partner with management on complex issues.
• Comply with Health & Safety policies and requirements.

• High school diploma.
• Proven ability to exceed sales targets.
• Highly collaborative and team-oriented.
• Able to work in a fast-paced environment with minimal supervision.
• Flexible schedule including nights, weekends, and holidays.
• Minimum of 2 years experience in a commission-based sales environment.
• Prior retail sales experience in a luxury environment preferred.
• Entrepreneurial, competitive, self-confident, and self-motivated.
• Fully bilingual in French and English.