SummaryAs a Stylist at Chloe Yorkdale, you will serve as an ambassador of the Maison, welcoming guests into the Chloe family and providing exceptional customer service. You will be a reliable team player and a trustworthy advisor to clients, striving to offer the best experience possible.
Responsibilities- Deliver exceptional customer service and develop long-term client relationships.
- Engage in personalized reach-out campaigns and utilize clienteling tools to achieve CRM targets.
- Capture client data and maintain detailed notes on customer interactions.
- Offer excellent customer service through omnichannel services to drive sales.
- Engage in training and commercial activities to meet sales and KPI targets.
- Ensure a luxurious store environment and support colleagues and managers.
- Inform management of any structural repairs needed in the store.
- Participate in store and BOH management and inventories.
- Support after-sales clients and ensure impeccable service.
Requirements- 2+ years of experience in a retail setting.
- Strong customer service skills and ability to build client relationships.
- Familiarity with CRM tools and sales targets.
- Ability to work collaboratively in a team environment.
- Attention to detail and commitment to maintaining a luxurious store environment.
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