Stock Administrator - NY Saks

Summary

The Stock Administrator executes back-of-house operational tasks to support the sales team and ensure accurate inventory and efficient product flow. This role manages deliveries, transfers, cycle counts and omnichannel ship-from-store orders while leveraging company systems such as SAP, Smart XP, PRISM and the After Sales App. The Stock Administrator also implements quality controls to identify damaged or defective items and assists with after-sales processes to maintain exceptional client service.

Responsibilities

• Maintain organization of sellable and non-sellable products and support fast replenishment of merchandise on the shop floor.
• Process deliveries, transfers and omnichannel ship-from-store orders within due dates to support sales and client experience.
• Conduct regular cycle counts and annual stock-takes; reconcile discrepancies and promptly report stock loss or theft.
• Audit stock movements and manage adjustments for damaged items, repairs, consignments, holds and in-transit inventory.
• Support implementation of loss prevention policies and collaborate with Store Manager and sales teams on inventory challenges.
• Manage stock activities using company tools and systems (SAP, Smart XP, PRISM, After Sales App).

Requirements

• Experience in inventory management, conducting audits and performing cycle counts in a retail environment.
• Proficiency with retail inventory systems, preferably SAP and related store tools.
• Strong attention to detail, organizational skills and the ability to reconcile stock discrepancies accurately.
• Ability to support front-of-house colleagues, handle after-sales processes (returns, repairs, complaints) and maintain product care standards.
• Excellent communication and collaborative skills and the capacity to work in a fast-paced luxury retail setting.