SummaryAs a Stock Controller at Madison Avenue, you will partner with the store operations and sales team to execute all operational duties and ensure compliance with company procedures. You will play a crucial role in maintaining inventory accuracy and supporting the store's operational excellence.
Responsibilities- Ensure the Moncler Service standards are executed consistently.
- Manage inventory, shipping, and receiving procedures.
- Provide customer service to clients regarding repairs and return of merchandise.
- Achieve inventory level accuracy including UPT updates.
- Maintain stock/product both back of house and front of house to operations guidelines.
- Support all store staff to comply with company initiatives.
- Oversee delivery of incoming and outgoing shipments and direct staff for store inventories.
- Partner with Stock Associates to maintain accurate inventory levels.
- Adhere to all Company Operational Policy and Procedures.
Requirements- Minimum of 2 years Retail Operations experience.
- Prior experience in luxury retail preferred.
- Proven track record of successful inventory management.
- Proficient computer knowledge (MS Word, Excel, and Outlook).
- College Degree preferred.
- Authorization to work in the country of employment.
- Willingness to work overtime with short notice.
- Must be 18 years or older.
- Results-driven and customer-focused.
- Strong leadership qualities and ability to drive a team.
- Strong attention to detail and ability to work with numbers.
- Ability to read and analyze reports and perform fundamental calculations.
- Ability to move or handle merchandise and boxes weighing 0-40 pounds.
- Ability to operate and use all equipment necessary to run the store.
- Ability to work varied hours and days to ensure store is fully operational.
- Ability to stand and walk for majority of a 40-hour work week.
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