Store Director - Fashion Valley

Summary

Store Director responsible for leading the Fashion Valley store team, driving business performance, and ensuring exceptional client experiences in line with brand standards. Role includes hands-on management, coaching, recruitment, and accountability for store operations and budget. The Director builds a personal client portfolio and drives repurchase and cross-selling initiatives. This is a leadership role in a premium luxury retail environment focused on people development and sales excellence.

Responsibilities

• Lead and develop the store team through coaching and mentorship
• Build and manage a personal client portfolio to drive sales
• Drive client repurchase rates and cross-selling on the sales floor
• Model selling behavior and oversee floor management
• Recruit, train, and engage high performing staff
• Monitor store operations and ensure adherence to brand standards
• Manage store budget and financial performance
• Identify business opportunities and implement strategic actions to meet goals

Requirements

• Experience in premium or luxury retail environments
• Proven leadership and people development skills
• Strong sales leadership and client development capabilities
• Ability to manage operations and budgets effectively
• Passion for working on the sales floor and engaging with clients
• Experience recruiting and coaching retail teams
• Track record of driving business results in a store setting