Store Director - Glendale Galleria

As a Store Director at Balenciaga Glendale Galleria, you will be responsible for promoting brand engagement and loyalty to clients, achieving sales and KPIs goals, managing the store team, and ensuring compliance with all processes and guidelines. You will act as a Balenciaga benchmark in your region, driving the store to its full potential.

• Define, execute, and monitor the store action plan to achieve sales targets and KPIs.
• Analyze results and set up constant assessments.
• Understand and monitor local business environment and market trends.
• Create and maintain a positive work environment and provide a clear vision for the team.
• Identify, recruit, develop, and retain talent.
• Behave as a Balenciaga Ambassador and ensure the store image aligns with corporate standards.
• Ensure compliance with legal, safety, security, and internal requirements.
• Oversee day-to-day operations and maintain a cost-conscious approach.

• 3-5 years of successful experience in a managerial position in the luxury retail industry.
• Inclusive leadership style and entrepreneurship.
• High sensitivity to clients’ experience and loyalty.
• Exceptional interpersonal skills and organizational skills.
• Adaptability, openness, and dynamic listening abilities.
• Mastering digital skills.