SummaryAs a Store Director at Gucci Northpark, you will lead and support all activities to achieve store business objectives, demonstrating an unsurpassed service culture. You will perform with high integrity in operations, loss prevention compliance, human resources management, as well as in visual merchandising presentation. You will be a dynamic and inspiring leader who has a strong background in relationship building skills, with both external and internal clients.
Responsibilities- Drive and maximize sales performance to consistently achieve the overall sales budget objectives.
- Analyze monthly store performance and report current trends.
- Demonstrate sales leadership by playing an active role on the sales floor.
- Manage and support stock levels through direct communication with key business departments.
- Train and communicate current collection knowledge to all associates.
- Develop and implement business action plans in collaboration with the Market Director.
- Lead the team to establish relationships and propose local events.
- Conduct monthly coaching/counseling sessions with associates.
- Oversee performance check-in process for all store employees.
- Attract, recruit, and retain a high performing team.
- Manage the achievement of business objectives by utilizing a top client strategy.
- Promote brand awareness and establish market/store presence.
- Collaborate with Operations, Human Resources, Loss Prevention, etc.
- Monitor store expenses and maintain store operating budget.
- Ensure timely submission of accounts payable invoices and cash disbursement policies.
Requirements- Minimum of 7 years of sales management experience in retail, luxury retail, or service-related industry.
- Bachelor’s Degree in a related field is preferred.
- Ability to analyze selling reports and identify business trends.
- Proven ability to drive positive customer experiences.
- Ability to manage competing priorities in a fast-paced environment.
- Proficiency with Microsoft Office software.
- Industry awareness and strong business acumen.
- Strong verbal and written communication skills.
- Flexibility to work a retail schedule including evenings, weekends, and holidays.
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