Store Director - Rodeo Drive

Summary

The Store Director leads Balenciaga's Rodeo Drive store, driving sales, client experience, and operational excellence. This role develops a high-performing team and ensures that store execution reflects the brand's standards and culture.

Responsibilities

• Set and execute store action plans, monitor sales targets and KPIs, and identify opportunities for growth.
• Recruit, coach, develop, and retain store talent while building an inclusive, positive team environment.
• Lead clienteling and ensure consistent client experiences, brand presentation, and visual standards.
• Oversee store administration, scheduling, payroll reporting, inventory, safety, security, and compliance.
• Analyze local market and fashion trends, share insights, and report relevant feedback to headquarters.

Requirements

• Five to ten years of successful management experience in luxury retail, leading a team of at least 20 people.
• Inclusive leadership, entrepreneurial mindset, and strong interpersonal and organizational skills.
• Strong client experience and loyalty focus, product and fashion sensitivity, and digital skills.
• Adaptability, responsiveness, curiosity, and a willingness to coach and develop others.